Training Material

TRAINING MATERIALS

1.) Basic management manual

    Professionalism including listening and communication skills, customer care, relationship management self- management and time management.
    Business and field reports writing
    Record keeping and management; electronic and manual record keeping types of records maintained by clearing firms, automated records management system (ARMS)
    Relevant legal requirements.

2.) Customs laws and valuation and tariff manual

    Customs law applied by the East African Community,
    Import procedure, verification and release of imported and exported goods, inward/outward processing
    Landing permit
    Duties/taxes applies,
    Legal provisions of customs declaration
    Customs bond securities
    Transit and transshipment procedures.

3.) Ethics and integrity manual

    Local and international conventions
    Corruption protocol and consequences
    Types of fraud, tax evasion and consequences
    Professional Code of ethics
    Handling ethical dilemmas

4.) Freight forwarding manual

    Port infrastructure, clearance procedure, port charges and port clearance operations
    Freight forwarding operations; standard trading terms and conditions, legal guidelines and working environment of a freight forwarder.
    Types, sources and functions of various documents and processes of freight forwarding.
    Air, sea, road, rail, pipelines and multimodal/intermodal carriage of goods.
    Freight rate computation in various modes of transport
    Handling of goods; Packing, packaging, labelling, cargo consolidation, break bulking and special goods
    Warehousing and cargo storage
    International trade and transport
    Rules of mode of transport

5.) Rules of origin manual – English

    Rules of trade, tariffs and certificates to be applied on goods based on their country of origin under the various international trade treaties. They include the East African Community, COMESA, SADC and EU

6.) Rules of origin manual – French